Returns are handled right from your account — fast, easy, no waiting on emails.
Log In to your Account
Use the same email you used at checkout.
Head to your Orders
Find the order with the item you want to send back.
Request your Return
Select the item(s), submit the request, and follow the on-screen steps.
Once submitted, we’ll send next steps and updates straight to your inbox.
All return requests are reviewed before approval to make sure they meet our return policy.
Returns must meet the conditions outlined in our Return Policy
Items must be unused and in original condition
Return shipping is the customer’s responsibility unless noted otherwise
Refunds are processed after items are received and inspected
(Translation: keep it clean, keep it legit, and we’ll take care of the rest.)
Can’t access your account or don’t see your order?
Our support team is ready to roll.
Reach out anytime — we’re bowlers too.
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